Selling at the counter

Exchange an item

Take something back and give something else. Only the difference is paid.

Steps7

  1. Tap Returns.
  2. Tap Exchange.
  3. Find the bill.
  4. Under Coming back, pick the items.
  5. Under Taking instead, search and add the new items.
  6. Check who owes the difference.
  7. Tap Complete exchange.
The screen for "Exchange an item", with what to tap outlined
What to tap is outlined

If it stops you

Nothing on this bill can be returned any more: the return time is over.

Exchange needs the shop admin: ask your shop admin.

Next

Still stuck?

In the app, tap ? on the screen you are on and ask in your own words. Or email support@kowntx.com. A person replies in writing. Never send your PIN, code or card number.