Steps9
- Open Sell.
- At the top of the bill, tap Deliver.
- Add the items. You can add anything the business has, at any warehouse.
- Tap Deliver.
- Pick the customer and the address. Add a map pin to the address if it has none.
- Check Ships from. Items at different places? Pick One parcel, or one from each place.
- Pick the Deliver on day, if they want a day.
- Type what they Paid now. Leave it empty if they pay it all on delivery.
- Tap Take order.
If it stops you
Pick the customer it goes to: an order for delivery needs a customer with an address.
Some items wait for stock: none of your places has enough. Refill that warehouse or buy it in, then open the order and hold the stock.
Deliver is not at the top of the bill: it comes with Online orders in your plan.
No warehouse delivers to that postcode: open Warehouse, then Warehouses, open the warehouse and tap Delivers to. Add the postcode under Serves, or take it off Blocked.
No cash on delivery to this postcode: that warehouse has the postcode under No COD. Take the full amount now.
Still stuck?
In the app, tap ? on the screen you are on and ask in your own words. Or email support@kowntx.com. A person replies in writing. Never send your PIN, code or card number.